📋Information We Collect
We collect the following types of information to provide our services:
Personal Information:
- Full name and phone number
- Email address (optional)
- Profile photo (optional)
- National ID (optional, for verification)
Location Information:
- Current GPS coordinates
- Address information
- Location history for service matching
Communication Data:
- Chat messages with service providers
- Call logs (metadata only)
- Push notification preferences
🎯How We Use Your Information
- Connect you with nearby service providers
- Facilitate communication between users
- Send relevant notifications about services
- Improve our app's functionality
- Verify service provider credentials
- Ensure platform safety and security
🔐Data Security
We implement appropriate security measures to protect your personal information:
- Encrypted data transmission
- Secure cloud storage with Firebase
- Access controls and authentication
- Regular security audits
📍Location Data
Location information is essential for our service to work properly:
- We only collect location when the app is active
- Location data is used to find nearby services within 20km
- You can revoke location permissions at any time
- Location history is not stored permanently
🤝Data Sharing
We only share your information in limited circumstances:
- Basic profile info with service providers you contact
- Location data to show you on the map to nearby providers
- We never sell your personal information
- Legal compliance when required by law
✋Your Rights
You have the right to:
- Access your personal data
- Update or correct your information
- Delete your account and data
- Opt-out of notifications
- Revoke location permissions
🗑️Delete Your Account
You can request deletion of your account and associated data at any time.
To delete your account:
- Send an email to earthco.00r@gmail.com from the phone number or email address linked with your account.
- Use the subject line "Account Deletion Request".
After verifying your identity, we will permanently delete your account and all associated personal information, including:
Profile Data
Name, phone, email, photo, ID
Location Data
All stored location information
Communication Data
Chat messages, call logs
Note: Some data may be retained for up to 90 days for security, fraud-prevention, or legal compliance. Once deletion is completed, you will no longer be able to recover your account.
🗑️Data Retention
- Active accounts: Data retained while the account is active.
- Account deletion: Once a user deletes their account, all associated data—including profile, location, and communication data—is permanently deleted. Some data may be retained for up to 90 days for security, fraud-prevention, or legal compliance.
- Location data: Only current location is used for service matching; historical location is not stored.
👶Children's Privacy
Our service is not intended for users under 18 years of age. We do not knowingly collect personal information from children under 18.
🔄Policy Updates
We may update this privacy policy from time to time. We will notify users of any material changes through the app or via email. Your continued use of the service constitutes acceptance of any changes.
🌍International Users
If you are accessing our service from outside our primary jurisdiction, please be aware that your information may be transferred to and processed in countries where our servers are located.
🔗Third-Party Services
Our app integrates with:
- Google Maps for location services
- Firebase for authentication and data storage
- Push notification services
These services have their own privacy policies which govern their use of your information.
📞Contact Us
If you have any questions about this Privacy Policy or account deletion, please contact us: